Pupsik Reviews

I was going to place an order for a few small baby items, nothing heavy or crazy, but the shipping fee felt way too high. I get that delivery costs money, and maybe it makes sense somehow, but it just annoyed me. The products looked nice, so I was excited at first, then I saw the total and just cancelled the whole cart. Not really worth it for me

I reached out to support because I needed help, but the replies came late. When they did get back to me, the answers weren’t really that helpful, so it ended up being a bit frustrating.

The details on the product page were not right, and what I got was kind of not matching what was listed. It was confusing and a bit annoying, honestly.

They had a few options to choose from, but not really the brands I was hoping to find. It’s okay if you’re not too picky, but compared to other places I’ve been to..

I was trying to pick up a few baby items, but the payment options were really frustrating. My usual card wouldn’t go through, and there didn’t seem to be many other ways to pay. After going around in circles at checkout, I just trusted my instinct and gave up. For an online shop, paying should be the easy part...

I ordered a few baby items from pupsik.sg and one of them wasn’t the item I actually picked. Delivery itself was fine, but it was frustrating having to double-check everything, contact support, and then wait to get it sorted out. It’s not the worst experience, but I wish they were more careful with orders so customers don’t have to deal with the extra hassle.

quite disappointed with the packaging from pupsik.sg. The box was super flimsy and looked like it had already been squashed even before it reached me. There was barely any proper padding inside too, so my item ended up dented. For baby stuff, I really expected them to pack it a lot more carefully. Don’t think I’ll be buying again if this is how they ship out orders

I’m giving 1 star because the refund process was such a pain :-/ I kept waiting, checking for updates, and trying to get some kind of clear help, but it never really felt like anyone was taking it seriously.
Returning something and getting your money back should be straightforward, but this turned into a drawn-out, annoying experience. Not something I’d want to deal with again, honestly.

The exchange process with Pupsik was annoying. I had to wait in the queue for quite a while, and by the time I got help, it just felt like way too much hassle for something that should’ve been simple. Not really worth the trouble.

I was hoping to find some decent maternity stuff, but the selection wasnt great. A lot of what I was looking for either wasnt available or only had a few sizes/options. It feels like they focus way more on baby products than things for mums. I ended up going somewhere else because I just couldnt find what I needed. Probably wouldnt bother coming here just for maternity items.

I might be forgetting some of the fine print, but what I remember is seeing a promo code, getting excited, and then it not working at checkout. It’s happened enough times that shopping here feels more annoying than helpful. Maybe there are little conditions tucked away somewhere, but I just wanted to save a bit on baby stuff, not decode a bunch of rules.

The points are nice and all, but the expiry feels way too quick. I feel like rewards programs always make this stuff harder than it needs to be

Trying to pay was ridiculous. The payment kept failing over and over, and the whole checkout process felt like it was designed by complete clowns. Super frustrating experience.

I just assumed the delivery would be quick and didn’t think much about it, but it ended up taking longer than expected. So yeah, not that happy with the experience

Delivery was fine and a few of the items were okay, but overall I came away feeling like it was a bit pricey for what you actually get. It had that mild bait-and-switch feeling where it looks like a decent deal at first, then you realize similar stuff is cheaper elsewhere. Not terrible, just not great value in my opinion.

I had a hard time finding what I needed, and the pages felt kinda messy on my phone. Checkout was confusing too, like I wasn’t totally sure what to click next. Maybe it works fine for other people, but I got frustrated prettyyy fast and just gave up.

I ordered from Pupsik thinking it would arrive within a few days, but the tracking didn’t really show any clear updates. I get that delays can happen, and I’m not expecting everything to be instant, but it would’ve been fair to at least keep customers properly informed.
I ended up waiting much longer than expected and had to keep checking the status myself. That was frustrating, especially when the items were something I needed soon. Clearer delivery info would have made the whole experience feel a lot less annoying.

The products might be fine, but the slow delivery really affected my overall impression. To be fair, I might consider ordering again only if I’m not in a rush, but I definitely wouldn’t rely on them for anything urgent

The warranty support was just way slower than it needed to be. I get that these things can take a little time, but it felt like I was waiting around forever just to get a basic update. Not the worst experience ever, but definitely frustrating when you’re trying to get something resolved and it feels like nothing is moving

I reached out because I needed help with my order, the replies were so slow. And when they finally got back to me, it was like they weren’t really answering anything? Just vague messages that didn’t help much. I don’t know, maybe it was a busy day or something, but it really felt like they just wanted me to stop asking. The whole thing was frustrating, and yeah, I don’t see myself ordering from them again.

I had to return an item, and the whole thing was more stressful than it needed to be. The replies took a while, and the instructions weren’t very clear, so I kept double-checking because I didn’t want to mess anything up or risk not getting my refund.

In the end, it took longer than I expected and I still felt like I was the one chasing them for updates. It kind of made me lose confidence in ordering again, especially if there’s a chance I might need to return something